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A Kenyan farmer.

Sustainability

Insurance is about looking after people and the world they live in. See how we support farmers, families and communities, and how we are protecting the environment.

Cover of the CIC Insurance Group PLC Group Sustainability Report 2025
Latest report

Protecting livelihoods, communities and the environment

Read how we managed our impact in 2025, with our targets and progress.

Our impact in numbers

56,779farmers covered by agricultural insurance
KES 181Magricultural claims paid
23,526active microinsurance policies
215,665lives in medical cover
5,000co-operative board members trained
52%women in the workforce

Source: CIC Sustainability Report 2024. 2025 figures to replace these.

Our policy

CIC commits to be an impact and growth catalyst for sustainable insurance and investment in Africa by integrating sustainability into business operations to drive decisions. We aim for continuous improvement in economic, environmental and social sustainability performance.

We acknowledge our responsibility to ensure our business operations are conducted in an ethical and responsible way, and we work with our stakeholders to deliver lasting value.

Download the sustainability policy

CIC staff shaking hands with a community partner.

Our pillars

Community members meeting under a tree at sunset
How we decide

Guiding principles

Economic

Helping communities grow through the CIC Foundation, and backing local entrepreneurs.

UN Sustainable Development Goals
  • 8Decent work and growth

Environmental

Encouraging practices that protect the environment.

UN Sustainable Development Goals
  • 9Industry and innovation
  • 12Responsible consumption
  • 13Climate action

Social

Promoting diversity, equality and inclusion, and giving our employees and customers a stronger voice.

UN Sustainable Development Goals
  • 1No poverty
  • 3Good health

Our 2030 targets

25%of business from microinsurance
Baseline valueLatest valueTarget 2030
90%customer satisfaction
Baseline valueLatest valueTarget 2030
30%lower Scope 1 and 2 emissions
Baseline valueLatest valueTarget 2030

Each target states a baseline and a date.

Reports

2025
Sustainability Report 2025
2025
Download PDF
2024
Sustainability Report 2024
2024
Download PDF
2023
Sustainability Report 2023
2023
Download PDF
2025
Sustainability Policy
2025
Download PDF
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